# Case study - Sears Hometown  and Outlet Stores

Sears Hometown and Outlet Stores enables typing biometrics-based MFA - YouTube

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[Sears Hometown and Outlet Stores enables typing biometrics-based MFA](https://www.youtube.com/watch?v=IvcuO5mFeto) [TypingDNA](https://www.youtube.com/channel/UCylX0i2MtaUrrPQR__wKlqg)

TypingDNA234 subscribers

**Retail Chain Enables Typing Biometrics-Based MFA at Point-of-Sale for Store Clerks**. Seamless two-factor authentication with typing biometrics to increase security without compromising employee productivity

Sears Hometown and Outlet Stores (SHOS) sells retail consumer electronic products, home appliances, hardware, tools, and lawn and garden equipment. SHOS provides a full suite of services, including home delivery, installation, and product protection agreements. Today, more than **90%** of its retail locations are operated by independent local dealers or franchisees.

### Challenges

- Increased security at the point of scale (POS) login process.
- Seamless non-intrusive authentication for clerks.
- Uninterrupted productivity for employees.
- No additional hardware costs.

“With the implementation of TypingDNA's behavioral biometrics solution, our users benefit from two-factor authentication while they type in their email and password to sign in. OptimalIdm has been a great partner helping us integrate TypingDNA's product so we can benefit from a higher degree of security while maintaining a great user experience!”

**Phil Beaudoin**

Head of Enterprise Technology and Support Services

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